Shipping policy

Cuts Shipping Policy — Updated 2026-06-26: Cuts ships CUTS jeans, pants, jackets, and accessories worldwide from our European fulfillment center. Below you'll find processing times, delivery estimates by region, tracking information, and customs guidance.

Processing Time

Orders are processed and packed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed the next business day.

Shipping Methods & Delivery Estimates

  • United Kingdom: 2–7 business days (Free Standard) · 2–5 business days (Priority).
  • European Union: 2–7 business days (Free Standard) · 2–5 business days (Priority).
  • North America (US & Canada): 2–7 business days (Free Standard) · 2–5 business days (Priority).
  • Rest of Europe: 3–8 business days (Free Standard) · 2–6 business days (Priority).
  • Worldwide (Rest of World): 7–21 business days depending on destination and customs clearance.

Delivery times exclude weekends, public holidays, and possible carrier delays.

Shipping Costs

Free Standard shipping is available on all orders to the regions listed above. Priority shipping costs are calculated at checkout based on weight and destination.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

Lost, Delayed, or Damaged Shipments

If your order has not arrived within the estimated time, please check the tracking link first. If the package appears lost or damaged in transit, contact us at admin@cutsdenim.com with your order number — we will open an investigation with the carrier and resolve the issue as quickly as possible.

Wrong Address

Please double-check your shipping address at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer. Address changes after order confirmation may not be possible.

Contact

Shipping questions: admin@cutsdenim.com