Contact information
Cuts Customer Support — Updated 2026-06-26: We're here to help with any question about your CUTS order, returns, sizing, shipping, account, or product details. Reach our team through the channels below — we typically reply within 24 business hours.
Response Time
We aim to reply within 24 business hours, Monday through Friday. Replies outside business hours are answered the next business day.
Business Name
Cuts
Customer Support Topics
- Order status, tracking, and delivery estimates
- Returns, refunds, and exchanges
- Product questions, sizing, and fit advice
- Shipping inquiries, customs, and duties
- Account, login, and billing issues
- Press, partnerships, and wholesale
Before You Write
Most questions are answered in our Shipping Policy, Return Policy, and Terms of Service. Check those first for the fastest answer.