Privacy policy
Cuts Privacy Policy — Updated 2026-06-26: This page explains how Cuts ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit cutsdenim.com, browse our CUTS catalog, place an order, or contact our customer support team. We follow GDPR, CCPA, and applicable global privacy standards.
Information We Collect
- Contact information — full name, billing and shipping address, phone number, email address.
- Order information — items purchased, order value, shipping carrier, payment confirmation, returns.
- Account information — username, hashed password, account preferences, wishlist.
- Device & technical information — IP address, browser type, device identifiers, cookies, session data.
- Usage information — pages viewed, products clicked, time on site, referrer URL.
How We Use Your Information
- To process, ship, and deliver your CUTS orders.
- To send order updates, shipping notifications, and customer service replies.
- To personalize product recommendations and improve our store experience.
- To send marketing emails about new collections and restocks — only with your explicit consent.
- To detect, prevent, and respond to fraud and security incidents.
- To comply with tax, accounting, and consumer protection laws.
Sharing Your Information
We share your data only with trusted partners necessary to operate our service:
- Payment processors — to securely complete your payment.
- Shipping carriers — to deliver your order to your address.
- Analytics providers — to understand aggregate site usage (anonymized where possible).
- Legal authorities — when required by law, court order, or to protect rights.
We never sell your personal data to third parties.
Cookies & Tracking
We use cookies to keep you signed in, remember your cart, measure site performance, and (with consent) deliver relevant advertising. You can manage cookie preferences in your browser settings or via our cookie banner.
Your Rights
Depending on your country, you have the right to:
- Access — request a copy of the data we hold about you.
- Correct — update inaccurate or outdated information.
- Delete — request erasure of your data (subject to legal retention requirements).
- Port — receive your data in a portable, machine-readable format.
- Object — opt out of marketing or specific processing activities.
Data Retention
We retain personal data only as long as needed to fulfill the purposes described above or as required by law (typically 7 years for tax and accounting records).
International Transfers
Your data may be processed in countries outside your own. We use standard contractual clauses and equivalent safeguards to ensure your data remains protected.
Contact Us
For privacy questions, data access requests, or to exercise any right above, email admin@cutsdenim.com. We aim to respond within 5 business days.